1
A short conversation
Is the staircase straight or does it turn? Roughly how many steps? Who is going to be using it? That is usually enough for us to explain the realistic options.
Home›Contact
Get a free stairlift installation quote
Call and tell us what your staircase does. We can usually give you a sense of the options there and then, and the survey that follows is free with no obligation.
Email us
sean.murphy@zengomobilitystairlifts.comTell us your postcode and whether the stairs turn, and we can come back to you with something useful.
Or send it over
Request a free stairlift installation quote
Fill this in and we will call you back to arrange the survey. If it is urgent, the phone is always quicker.
What happens next
From your first call to a working stairlift
So you know exactly what you are agreeing to at each point.
2
A free survey, at a time that suits
About half an hour. We measure the staircase properly, including the narrowest point, and check where the lift will park and charge.
3
A written quote
One figure covering the lift, the installation and removing any old lift. Take as long as you like over it — we do not chase.
4
Installation
A straight lift is usually fitted in a morning. A curved rail is built for your stairs first, so there is a wait before the fitting day.
Opening hours
When you can reach us
If you call outside these hours, leave a message and we will come back to you.
- Monday9am – 5pm
- Tuesday9am – 5pm
- Wednesday9am – 5pm
- Thursday9am – 5pm
- Friday9am – 5pm
- Saturday & SundayClosed
Before you call
Three things worth knowing
Your staircase decides most of it
Straight or turning is the single biggest factor in both price and how long you will wait. If you are not sure, a photo from the bottom of the stairs tells us a lot.
You may not pay VAT
Stairlifts supplied to someone chronically sick or disabled, for their own home, can be zero-rated under HMRC rules. We will tell you whether it applies.
A repair may be the answer
If you already have a lift that has stopped working, do not assume it needs replacing. Call and describe the fault first.
Where we work
Stairlift installation across London
We are based in Winchmore Hill and cover Greater London. If your address is not on the list it is still worth calling — we will tell you honestly whether we can get to you.
Barnet
Enfield
Haringey
Camden
Islington
Westminster
Greenwich
Bromley
Croydon
Sutton
Newham
Abbey Wood
What customers say
Reviews from people we have worked for
Every one of these is a verbatim Google review left for Zengo Mobility.
★★★★★
“Seán quickly diagnosed and fixed an issue with our Acorn curve chair. Wouldn’t hesitate to call again or recommend to others.”
K GGoogle review · June 2025
★★★★★
“At short notice Sean came and repaired my mums stairlift — very friendly and professional, made my mum feel safe as she is elderly.”
Charlie NashGoogle review · June 2025
★★★★★
“Highly recommended. Identified fault immediately. His work is excellent and reasonably priced.”
Monica PeelGoogle review · February 2025
★★★★★
“Sean repaired our stair lift and did a great job. He was on time, fixed the problem quickly, and made sure everything was working well before he left.”
Geetha PillaiGoogle review · February 2025
★★★★★
“Sean came to service my mother’s chairlift. He thoroughly examined all the components, was friendly and helpful. The price was very reasonable.”
Anita TGoogle review · February 2025
★★★★★
“So nice to deal with a great genuine guy. Sean communicated well, turned up when he said he would, and was knowledgeable.”
Colin WoodhouseGoogle review · August 2025
Ready when you are
Call 0800 4647401 and tell us about your stairs. No survey fee, no obligation, and no hard sell at the end of it.